Common queries answered
Frequently asked Questions
Our orders typically ship within 1-3 business days. Delivery times vary depending on your location, but expect your order to arrive within 5-10 business days. You will receive a tracking number as soon as your order ships.
To create an account, click the “Sign Up” button at the top right corner of the website. Fill in the required details such as your name, email, and password. Once your account is created, you’ll be able to track your orders and manage your preferences.
If you need to change your shipping address, please reach out to our customer support team at [email protected] as soon as possible. We can update your address as long as your order hasn’t been shipped yet.
After your order ships, you will receive a tracking number via email. Use this number to track the status of your order directly on the shipping provider’s website. If you haven’t received tracking information, please check your spam folder or contact us.
For your security, we do not store your credit card information. Our payment processor handles all payment transactions, ensuring that your data is encrypted and protected.
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We currently ship to most countries worldwide. During checkout, you can enter your shipping address to see if we deliver to your location. If you don’t see your country listed, please contact us for more information.
We try to ship all items in a single package. However, if your order contains multiple items, they may be shipped separately depending on product availability. You will receive tracking information for each shipment.